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Cancellation Policy

Introduction

We understand that unexpected circumstances can arise, forcing you to change your travel plans. This policy outlines the cancellation fees associated with cancelling your Milestone Discoveries adventure.

Table of Contents

Cancellation Fees:

Cancellation due to unforeseen circumstances

In case a trip is cancelled due to unforeseen circumstances such as on account of a pandemic, civil disturbances, terrorism, war, adverse weather conditions, an act of god, change in global politics and permits or any similar event, we will endeavour to work with all our trip partners such as hotels, guides and any other service providers to refund the maximum amount possible. However, this is not guaranteed.

In case of cancellation by Milestone Discoveries

In case Milestone Discoveries cancels the trip, due to any reasons not mentioned above, full amount will be refunded to the participants.

Additional cancellation details

  • 60 Days or More Before Departure: A 10% cancellation fee will be applied to your trip cost.
  • 45-60 Days Before Departure: A 25% cancellation fee will be applied to your trip cost.
  • 30-45 Days Before Departure: A 50% cancellation fee will be applied after deducting service tax and TCS.
  • Less Than 30 Days Before Departure: Unfortunately, a 100% cancellation fee will be applied, and no refunds will be issued.

Important Notes

  • Cancellation fees are calculated based on the total trip cost, including any add-ons or upgrades you may have selected.
  • Cancellation requests must be submitted in writing via email to [your email address] to be considered valid.
  • The date we receive your cancellation email will determine the applicable cancellation fee.
  • This policy applies to all participants listed on your booking.

We highly recommend purchasing travel insurance to protect yourself from unforeseen circumstances that may lead to trip cancellation. Travel insurance can often cover unexpected events like illness, injury, or natural disasters.

Changes to Your Booking

If you need to make changes to your booking, such as modifying your departure date or itinerary, we will do our best to accommodate your request. However, any changes may be subject to additional fees or may not be possible depending on availability.

Contact Us

For any questions regarding our cancellation policy or changes to your booking, please don't hesitate to contact our friendly team at connect@milestonediscoveries.com or +91 9625256168

We appreciate your understanding and look forward to creating an unforgettable adventure and experience with you!